The difference between a telephone answering service and a call centre

Your business may receive a lot of calls, whether small or big.  Perhaps you have just launched a media campaign about your latest product, or you’ve just completed a door-to-door flyer drop about your new business in the neighbourhood, or perhaps you’re holding a seminar or event where you are asking clients to pre-register –… [Continue Reading]

How to keep office costs down in a downward economy

With the uncertainty of the economy at the beginning of our 21st Century, businesses are finding that they can no longer be spend-aholics.  Recently many major companies have had to cut back – some in small ways, and some in big ways.  Large offices realized they no longer needed a plant watering lady, because staff… [Continue Reading]